Integrations
Every system Ateliq connects to, which way data flows, and what each connection needs. Ateliq reads from your systems and never writes back to your POS or ERP.
Ateliq connects to the systems you already run. Every connection starts switched off until you turn it on, and Ateliq reads from your systems: it never changes your catalogue, stock or orders in your POS, ERP or e-commerce platform.
| Area | Connects to | Direction | Page |
|---|---|---|---|
| Catalogue, stock and prices | Shopify, WooCommerce, Adobe Commerce, SAP S/4HANA, Unicommerce (stock), any REST API, CSV or Excel files (upload, link or SFTP), or your system pushing records | Into Ateliq | Catalogue sources |
| Your store screens | The retail feed and kiosk events | Head office to screens, and back | The retail feed, Kiosk events |
| Orders and sales | Shopify online orders and refunds, your ERP's sales and returns, payment providers | Into Ateliq | Webhooks |
| Door counts | Your door counters, by file or push | Into Ateliq | Webhooks |
| Payments | Razorpay in India, Stripe in the US, as pay links | Both: Ateliq creates a link, the provider confirms payment | Payments and messages |
| Messages | Email from your own sender; WhatsApp through the WhatsApp Business Platform | Out to opted-in shoppers | Payments and messages |
| Customers | Klaviyo, or any CRM through a signed webhook | Out, for consenting shoppers only | Webhooks |
| Planning | Lost demand to your planning system | Out | Webhooks |
| Calendar | A private calendar link for Google Calendar and Outlook | Out | Appointments |
| Search interest | Google Trends exports | Into Ateliq | Trend boards |
| Social | Your Instagram, YouTube, X and TikTok accounts, read for the Trend scout | Into Ateliq, read only | Trend scout |
Where to set them up
Catalogue sources and outbound destinations are in Retail → Integrations (head office with write access). Payment providers are in Retail → Sales. Door counts are in Insights. Social accounts are connected in your Nagent workspace and read by the Trend scout only once you allow it.
Credentials
Keys, passwords and secrets you enter are stored encrypted and never shown again; the screen shows Saved with a Replace button. Secrets Ateliq issues to you (for pushing data, or signing webhooks) are shown once, so copy them when they appear. Changing a source's address clears its saved credentials.
Something missing or unclear? Write to pb@ateliq.co and we will answer and fix this page. Last reviewed 12 November 2026.