Insights and weekly reports

Insights

The Insights tab shows, for the last 7, 30 or 90 days, for all stores or one:

• visits, try-ons, try-on rate, looks, purchases, kiosk sales and offers shown;
• top tried and top missed;
• the sales loop and door counts;
• how many kiosks reported in the last 15 minutes.

Asked for, not on the shelf

Lost demand from the last 28 days (up to 90), in two kinds:

• Size out: a shopper wanted a size the store didn't have, including open "back in my size" requests.
• Not carried: searches on the screens that matched nothing in the store, grouped by phrase.

Each row shows the piece or phrase, the size, how often it was asked, how many shoppers are waiting, and the stores. Download it as CSV or JSON, or Send to planner to push it to your planning system. See Webhooks.

Door counts and conversion

Ateliq doesn't count people. Import your door counts as a CSV with the columns store, date, count (up to 5,000 rows, up to 400 days back), or push them from your counter. Ateliq then shows the share of visitors who used the screens and who went on to buy, on the days you have counts, and notes any day when the screens counted more sessions than your counter.

The sales loop

Hand-offs, paid, kept and returned, stylist calls and answers, and follow-ups sent and bought after. With your orders, ERP or payment provider connected, each paid hand-off becomes kept, partly returned or returned once the return window closes (30 days by default).

Weekly store reports

Every Monday, the Retail analyst writes a report for each store and a summary across all stores: tried, asked for, bought, kept and returned, what changed and what to do next. The figures are always worked out by Ateliq from your stores' events and sales, never taken from the agent. Head office sees all stores and the summary; a store manager sees only their own stores' reports.

Ask your stores

Head office types a question in plain words, up to 500 characters, such as "Which earrings were tried most in Mumbai last week and not bought?" The Retail lead answers from your store data (stores, catalogue, store figures, demand gaps, trend boards, best sellers, live offers, the sales loop and fit), and the answer ends with Based on:, listing exactly what it read. Store managers don't see Ask your stores.

If the agents aren't installed, the Retail lead is paused, or its budget for the day is used, Ask your stores says so.