Store setup

We set up your first stores with you during the pilot. This is the order we follow, so you know what each step needs. Everything happens in Retail in head office at app.ateliq.co.

1. Sign in and invite your team

Head office signs in with Google or Microsoft on your company's verified domain, or with a password or passkey. Invite the people who will run Retail and give each the right role: viewer, store manager, head office, and the publish right for the people who approve. See Stores, staff and roles.

2. Create the store

In Stores, add the store: code, name, city, region, country, address, currency, time zone and languages. Set its status to active when it opens. Add its store managers.

3. Name your stylist

In Avatars, set the stylist's name, tone and languages, and choose a presenter look and voice for the mirror, or a quiet animated mark. Set the store's accent colour. Tell us your rules on returns and offers, and anything the stylist may never say.

4. Bring in the catalogue

Import a CSV or connect a source. See Catalogue import and Catalogue sources. We cut every piece out of your own product photos for try-on.

5. Set the store's range

In Assortment, choose which products the store carries, its price overrides, stock by size and where each piece sits in the store. Or copy the range from another store. See Catalogue, assortment and sets.

6. For jewellery: metal rates

In Metal rates, enter or confirm today's rate for the store's market and each metal you sell. See Metal rates.

7. Staff and sales settings

In the store's settings: the floor staff (codes and first names), hold hours, an online cart link if you have one, and appointment hours. In Sales, connect a payment provider if you want pay links. See Hand-off.

8. Privacy contacts and consent

In Privacy, add your privacy email, privacy policy link and accessibility email; the screens show them. Your consent text appears on the start screen. See Privacy.

9. Kiosk keys and watch hours

Create a kiosk key for the store and set its watch hours. We put the key on the screens when we install them. See Devices and kiosk keys.

10. First approvals

Approve this week's trend board for the store's city, and any offers and initiatives you want live on day one. See Approvals.