The shopper's phone

A QR code on the screen turns the shopper's phone into a remote for the visit. There is no app to install and no sign-in.

For every shopper

• Mood and occasion, and the same reply chips the mirror shows.
• The looks they tried and the photos they asked for, ready to share.
• Do you know your sizes? The shopper taps the sizes they wear for tops, bottoms, rings and bangles, for themselves or for a child, or skips. They can also type their sizes in their own words; Ateliq reads the words once and keeps only the size labels.
• Send a picture of a garment they like, when designing from a cloth.
• Should I remember your style? "Yes, remember me" or "Just today".

For shoppers who choose to be remembered

• Your style: sizes, things they love and skip, occasions, preferred metal, undertone, budget, notes, saved looks and their last visit. Each item can be changed or removed.
• Follow-ups: switch on email or WhatsApp follow-ups, confirmed with a six-digit code, and switch each channel off again. See Follow-ups and consent.
• Save this look to come back to it.
• Book an appointment for bridal or high jewellery. See Appointments.
• Disconnect from the screen.
• Forget me: deletes their profile everywhere. See Privacy.

Follow-ups, saved looks and appointments appear when head office has switched them on for the store.

How a remembered phone is recognised

A remembered shopper's phone keeps a private key for one year. Ateliq keeps only a one-way fingerprint of it, for the shopper's five newest devices. Pairing the phone to a new screen disconnects it from any other.

Children

A child's sizes stay on the visit only. They are never saved to a profile.