Hardware and placement

Ateliq runs in a browser on two kinds of screen, each with a camera. We supply and set up the screens as part of the service, so this page is for planning the space, not for buying parts.

The two screens

Both screens run the same stylist and the same catalogue. A store can have one, the other, or both.

Placing the mirror

• The mirror tracks the whole body for garments. If the shopper's shoulders are out of view, the stylist asks them to step back a little, so leave room in front of the screen.
• Every control on the mirror sits between 381 and 1,219 mm (15 and 48 inches) from the floor. The screen's size and height are set when we install it, so the controls land in that range.

Placing the counter

• The counter tracks the face for earrings, necklaces and nose pins, and the hands for rings and wrist pieces, so the camera should face the shopper at the counter.
• Keep the store's ring sizer and sizing bangles nearby. The camera never guesses a ring or bangle size; staff confirm sizes with the store's own tools.
• The counter's height is fixed, which the screen states in its accessibility notes.

Accessibility built into the screens

• Touch targets are at least 48 px and text at least 16 px, with a contrast of at least 4.5:1.
• There is a touch path for every spoken action, and a spoken command for every button.
• Every spoken line is captioned on the screen.
• An accessibility statement is available on the screen.

Network

• Ateliq needs an internet connection to load the catalogue, to answer questions with the stylist, and to make "See it for real" photos.
• If the store's connection drops, browsing, try-on and captions keep working, and visits queue on the screen until it comes back. See Offline behaviour.
• Each screen reports its camera, voice and connection every minute to head office. See Devices and kiosk keys.

Before you have screens

You can open your own catalogue on a working kiosk link in any recent version of Chrome with a camera, on a laptop (the counter) or a phone or tall screen (the mirror). Our public demo store works the same way.