Stores, staff and roles
How stores are set up in head office, the stylist and brand settings, floor staff, and the roles that decide who can see, change and approve what.
Stores
Each store in the Stores tab has:
- a code (2 to 24 letters, digits and dashes), name, city, region, country and address;
- its currency, time zone and languages;
- a status: active, paused or closed. A paused or closed store's screens stop receiving the feed;
- your accent colour and the stylist's name for that store;
- its store managers;
- kiosk watch hours: when the store opens and closes, the closed weekdays, and how many minutes without a report count as quiet (5 to 120, default 15). These decide when Devices raises an alert.
The Stores tab also shows how many of each store's kiosks are alive, and holds the store's Kiosk keys.
Ateliq runs today in India (rupees) and the United States (dollars).
Sales settings for each store
In the store's settings:
- Staff on the floor: up to 50 associates, each a code of two to eight characters and a first name or initials. Codes credit "who helped" on a hand-off and "who took it" at the counter.
- Hold hours: how long a held look is kept, 1 to 72 hours (default 24).
- Online cart link: a secure link to your online shop's cart that includes the products and the hand-off code.
- Appointments: opening hours and closed dates for bookings, and the store's private calendar link. See Appointments.
Payment providers are set in the Sales tab. See Payments and messages.
Your stylist and brand on the glass
The Avatars tab holds stylist profiles: the stylist's name, tone, languages, presenter look and voice. One profile is the default, and each store can use its own. No race, ethnicity or weight is inferred, stored or picked for a presenter. The store's accent colour and consent text appear on its screens.
Roles
| Role | Can see | Can change | Can approve |
|---|---|---|---|
| Viewer | Retail in head office | Nothing | Nothing |
| Store manager | Their own stores; not Campaigns, Follow-ups, Privacy or "Ask your stores" | Stock, visibility and location of their stores' products; the store's status, accent colour, stylist name and watch hours; appointment status | Nothing |
| Head office (write) | Everything in Retail, including Integrations | Catalogue, stores, prices, offers, rates, sources and settings | Only with the publish right |
| Head office with the publish right | Everything | As head office | Offers, initiatives, trend boards, concepts, campaign drafts and message templates |
| Workspace admin | Everything | Everything | Everything |
Behind these are four rights: read, write, publish and store. Write, publish and store are given to people in your organisation; a department or team can be given read access only. See Approvals for how publishing works.
Head office signs in with Google or Microsoft, restricted to your company's verified domain, alongside passwords and passkeys. There is no SAML or SCIM yet.
Floor staff
Floor staff don't sign in to head office. They are a staff code and a first name, used in the store view for "who helped" and "paid at counter".
Something missing or unclear? Write to pb@ateliq.co and we will answer and fix this page. Last reviewed 12 November 2026.